Responsible Gaming
This page explains how to keep play safe and enjoyable on Haka Play (hakaplay.com) for users in New Zealand.
Important reminders
- 18+ only. If you are under 18, please do not use this service.
- No real-money gambling: play uses virtual coins/credits for entertainment.
- No cash-out and no prizes of monetary value are offered.
Keep it fun: practical tips
- Set a time limit before you start and take regular breaks.
- Play for entertainment—never to recover losses or fix financial problems.
- Avoid playing when stressed, tired, or under the influence of alcohol or drugs.
- Balance gaming with sleep, work/study, and relationships.
Voluntary limits
Use your device and account controls to manage play:
- Set daily/weekly time reminders or app limits on your phone.
- Disable non-essential notifications.
- Set a personal spending plan for any optional in-app purchases and stick to it.
Self-exclusion / time-out
If you need a break, you can request a temporary time-out or longer self-exclusion by contacting us.
Email: contact@hakaplay.com (we may ask for account details to action your request).
Get help in New Zealand
Free, confidential support is available:
- Gambling Helpline NZ
- Problem Gambling Foundation of New Zealand
- Healthline
- Department of Internal Affairs – Gambling (regulatory information)
In crisis? Call or text 1737 for free support (NZ, 24/7). If you or someone else is in immediate danger, call 111.